OptiContacts.com Reviews

2.2

/5.0

45 customer reviews

5

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9

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5

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2

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27

24 %

reviewers recommend

OptiContacts.com

OptiContacts.com, known for its contact lenses and eye care products, is rated 2.2 out of 5. The rating reflects how contact lens wearers and eye care consumers view their experience with OptiContacts.com. Reviews of OptiContacts.com are verified before publication.

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How would you rate OptiContacts.com?

45 Reviews on OptiContacts.com

by Sebastian729

Sep 19, 2022

Excellent experience!

Quick, easy and a timely delivery. Got me out of a bind bc I only had a couple more days of contacts left.

by Joyce W.

Sep 18, 2022

I ordered two boxes and the first one…

I ordered two boxes and the first one was good but the second one was labeled accurately but when I put it in my eye it was blurrier vision then when I had before

by Dwayne104

Sep 18, 2022

Excellent customer service

The best and easiest customer service transaction I have had for a long time. I accidentally ordered contacts in my old prescription and realized this once I received them, but didn't open yet.
I called OptiContacts and they sent me a label to return the contacts and initiated an order in my new prescription. So fast and easy. I am so appreciative of the great customer service I received.
I just wish there were coupon codes for people who aren't new customers. The only discount code offered is only applicable to new customers.

by Soham858

Sep 18, 2022

Contacts and glasses

Recently purchased contacts and glasses from here because i couldn’t afford them at my regular optometry place. So glad i did! 100% recommend!!!! So easy, fast and affordable prices!! Also love that there is an afterpay option. Will definitely buy from here again.

by Woods392

Sep 18, 2022

I am very pleased with OptiContacts

I am very pleased with OptiContacts. It is very easy to reorder & shipping is fast & easy. The prices are reasonable compared to other vendors. I highly recommend.

by Stephanie Shelton

Sep 17, 2022

No notice of ship-out or tracking number

I like the prices, ease of placing orders, and the fast shipping, however when you say you will notify me by email when shipped...you did not notify me nor give me a tracking number. I replied text to you (564-464-1161) about this and got no answer or reply...twice.

by Amber R.

Sep 16, 2022

The lens options on my proscription…

The lens options on my proscription could not be found in your list of options. I had to guess at the options I needed. Great price and speedy service. Next time I need glasses I will use OptiContacts.

by Ray91

Sep 16, 2022

I am very satisfied with my recent…

I am very satisfied with my recent purchase of eyeglasses. They are very stylish and I have gotten compliments on them. They fit comfortably, no pressure points, and also have good clear vision. I look forward to my next purchase!

by Gertrude Obrien

Sep 16, 2022

Make it make sense

I changed my address upon moving, it shows on my account. My contacts were sent to the old address. So I've been charged $100+ dollars and have nothing in hand. Not happy.

by Claire164

Sep 15, 2022

Great price yet still lacking internal…

Great price yet still lacking internal qualified staff members. Received the incorrect contact type and incorrect strengths. Called multiple times only to find individuals that did not seem to understand that I faxed the prescription strength, when I incorrectly typed 1.5 versus 2.5, as well as sending me a correct prescription strength but wrong contacts.

OptiContacts.com Q&A

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Q:

Hi my Name is Bonnie and I have not heard any email confirmation of my contact order! My email is [email protected]

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Q:

Hello, am I able to use my visa prepaid card to make my purchases? That is what I have done on other websites and have had no problem.

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Q:

Why haven't I gotten an email confirming my order? Money has been taken out of my account but how do I even know I'm getting the contacts???

A:

This company is unethical. I ordered 2 weeks ago and still have not received. They assured me they would be here 2 days ago.

by Owen545 - March 10, 2020

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Q:

How do I know what would be my rebate code?

A:

Good Luck with that! They lie and say there is a rebate and then when you ask for it they say it is already expired!

by Camila Robinson - October 05, 2020

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Q:

How do i get that processing fee waved for a first time shopper

A:

They refuse to waive or refund. For me it was not disclosed until shipped.

by Tiffany A. - March 10, 2020

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